Service & Downloads

General Terms of Sale

General Terms of Purchasing

Exchange Recommendation for Engine Repairs

Customer Information on Battery Acid Regulation

Customer Declaration on Battery Acid Regulation

SEPA Core Direct Debit Mandate

SEPA B2B Direct Debit Mandate

Please submit the completed form to your bank immediately.

Shipping Costs

Drop-off Authorization for Goods Deliveries

Form for Part Inquiries

Warranty Guidelines

Warranty Claim AJUSA

Warranty Claim FAI

General Warranty Claim

GVA Information on Liability for Defects

Return Policies for Oil Containers

Return Policies BTS

Return Policies BE TURBO

Return Policies EUROTEC

Return Policies LUCAS-DIESEL

Item Master Data

in preparation

Inventory Data